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Why is SpamTermino ? |
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SpamTermino is finest solution that eradicates all undesirable and dangerous e-mails. SpamTermino is installed between the Internet and your mail server. It quarantines intrusive messages even before they reach their destination. SpamTermino offers protection against viruses and eliminates up to 99%* of spam.
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Why is SpamTermino better than the other anti-spam solutions? |
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SpamTermino acts as a defensive shield against the virus, spam and phishing emails received between remote servers and your server. With its 99% accuracy in differentiation of illegitimate emails from the legitimate emails, the chances of false positives greatly reduce compared to the other antispam software available. As against a single mechanism used by other antispam software, SpamTermino makes effective use of different mechanisms available to detect spam. This makes it the most effective antispam solution available today.
You can test SpamTermino’s capabilities for yourself by requesting a free trial .
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How is SpamTermino priced? |
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SpamTermino works on domain level instead of user level. The prices vary depending upon the number of email users in your domain. For specific pricing, you can contact sales@spamtermino.com
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Are there any setup fees or hidden charges? |
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No. There are no setup fees or hidden charges. |
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What operating systems and mail servers does SpamTermino work with? |
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To use SpamTermino, you don’t need a specific Operating System or a mail server. SpamTermino is an antispam gateway which accepts emails destined to you and delivers the legitimate emails after blocking the spam and virus infected emails. All you need is an SMTP and a POP3 address.
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How fast is the setup process? |
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The moment you have signed up for SpamTermino and made the complete payment, the setup will be done. The setup process does not take more than 15 minutes to complete. |
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Once the MX record has been changed when will the filtering start? |
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Once the MX record has been changed, the filtering starts immediately unless the old MX record is cached in any mail server or DNS server. |
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How are the spam filters updated? |
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Our Engineers continuously monitor SpamTermino and as soon as a new variant of spam is detected, the filters are updated. Besides this, the spam is automatically learned from the spam reported by the customers. |
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What will be my login credentials for accessing quarantine messages? |
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The login credentials for accessing the Quarantine messages are the same as your pop3 account details. |
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Can I review the spam messages that are trapped? |
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Yes. You can review the spam messages that are trapped in SpamTermino.
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How long will my trapped messages stay in SpamTermino? |
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Each trapped message stays for 30 days in SpamTermino after which it is deleted automatically. |
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What if a legitimate message gets trapped in SpamTermino? |
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There are chances that some of your legitimate messages get trapped in SpamTermino. However, you need not panic as SpamTermino allows you the option to forcefully deliver the email from SpamTermino to your mailbox. |
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Can I whitelist addresses (do not block)? |
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Yes. You have the option to add some of your important email addresses to the white list of SpamTermino so that the emails sent from those addresses get delivered directly to your mailboxes. |
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What happens when the 30-day free trial ends? |
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Once the 30-day free trial ends, the SpamTermino account for your domain will automatically get deactivated unless you have confirmed to purchase the solution. |
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How often should I check my quarantine messages? |
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There is no hard and fast rule for checking your quarantine messages. You can check the quarantine messages whenever you want. Periodically, SpamTermino sends a report listing all quarantined messages. You can change the frequency that you receive these reports (daily, weekly, or monthly) via the user interface.
NOTE: Mails older than 30 days will be deleted automatically from the quarantine messages.
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What happens to email if my mail server goes down or offline? |
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SpamTermino keeps the undelivered messages in its queue for 1 day. If your mail server goes down or is offline temporarily, you can still receive the emails within one day. In this case, SpamTermino also acts as a backup server for your emails. However, if your mail server continues to be down for more than a day, then you will lose the emails which were delivered on the previous day. |
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Where my spam messages are located? |
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The spam messages are located in the Quarantine Area of the SpamTermino server. You can access the Quarantine Area from the SpamTermino interface using the login details of your POP3 account. |
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I've changed the IP address of my mail server... |
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If you have changed the IP address of your mail server, then you have to notify us so that the domain configuration is updated accordingly in the SpamTermino server. If you fail to notify the IP address modification, the emails will not be delivered to your mail server. |
